We will arrange the pickup, just keep the products packed with tags intact. Your item will be picked up from your address within 24 - 48 hours after placing the return.
When will I receive my refund?
You will receive your store credits within 5 business days of the return being picked up.
Can I track my return?
Yes, you can track the return. You will receive the tracking link in your mail id.
Do you have cash refund policy?
We provide store credits for returns, and not cash refunds. Shipping charges are non-refundable. Store credits can be combined with website offers at the time of checkout.
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Select Items to Return
Choose the items you'd like to return from your order
Return Policy
I was not able to place a return within the window, how to return?
Sorry, as per the return policy, we are unable to accept returns after the 15 day window is over.
My return has been picked up, when will i receive the credits?
You will receive your store credits within 5 business days of the return being picked up. You will receive an email notification for the same.
Can i return the order placed with credit coupon?
All returns will be accepted against the original order only once. Return will not be accepted for any previous exchanges.
Any order placed with the credit coupon cannot be returned.
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Return Details
Specify return preferences for each selected item
Return Process
How to check if the return got placed successfully?
Go to My Returns and check status. If it shows 'Product already returned', we have received your return request.
How to connect with customer care?
You can email us at customerservice@uptownie101.com Whatsapp us at 9874026556 Call us at 08068635857
How do i use my store credits?
1. On our website www.uptownie.com, click on My profile (top right corner) and Log in with your email or phone number.
2. You can view the value of your store credits on clicking 'Show my Credits'
3. Enter your email ID and generate a discount code for an amount equal to or less than your cart value.
4. Copy the discount code generated, and paste it in ENTER COUPON CODE box at the time of checkout.
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Return Request Submitted!
Your return request has been successfully submitted.
Return Process
How will I send the items back?
We will arrange the pickup, just keep the products packed with tags intact. Your item will be picked up from your address within 24 - 48 hours after placing the return.
When will I receive my refund?
You will receive your store credits within 5 business days of the return being picked up.
Can I track my return?
Yes, you can track the return. You will receive the tracking link in your mail id.
Do you have cash refund policy?
We provide store credits for returns, and not cash refunds. Shipping charges are non-refundable. Store credits can be combined with website offers at the time of checkout.
I was not able to place a return within the window, how to return?
Sorry, as per the return policy, we are unable to accept returns after the 15 day window is over.
My return has been picked up, when will I receive the credits?
You will receive your store credits within 5 business days of the return being picked up. You will receive an email notification for the same.
Can I return the order placed with credit coupon?
All returns will be accepted against the original order only once. Return will not be accepted for any previous exchanges.
Any order placed with the credit coupon cannot be returned.
How to check if the return got placed successfully?
Go to My Returns and check status. If it shows 'Product already returned', we have received your return request.
How to connect with customer care?
You can email us at customerservice@uptownie101.com
WhatsApp us at 9874026556
Call us at 08068635857
How do I use my store credits?
1. On our website www.uptownie.com, click on My profile (top right corner) and Log in with your email or phone number.
2. You can view the value of your store credits by clicking 'Show my Credits'.
3. Enter your email ID and generate a discount code for an amount equal to or less than your cart value.
4. Copy the discount code generated, and paste it in the "ENTER COUPON CODE" box at the time of checkout.
